Store Policies

Terms of Sale

RETURN POLICY 

If you are unhappy with your purchase, for any reason, just send it back in its unopened, original holder, within 5 business days, for a full refund. No questions asked! Just let us know it's coming via e-mail.

Coins removed from their original holders are considered sold. An email confirmation will be sent when your item ships. In the event of a return, be sure to send the package with insurance, as we are not responsible for returning packages if they are lost, stolen, or damaged.

We believe that being upfront and honest about policies and ethics is the best way to prevent misunderstandings. The following list contains some important information that we want you to know about our business, and our coins. 

1) We endeavor to answer all inquiries professionally and as quickly as possible, in the order they were received. We have an extensive knowledge of coins and are happy to help!

2) Our 5 business days, no-questions-asked return policy is designed to help you! Your satisfaction is our goal; we want to provide great coins, not stick you with junk and make a fast buck. Therefore, we generously accept returns, according to our stated policy, when you are not completely satisfied.

3) We provide clear photographs of every coin, regardless of value. Additionally, all images are of the actual coin being offered; anything less would be unprofessional and dubious (at best).

4) We are happy to re-image any coin that you would like a better look at. We provide close-ups of the obverse, reverse, and any variety diagnostics, as well as a "coin-in-slab" view, and even a "life-shot" where possible. A life-shot shows the coin as it would look from an arms-length, and provides perspective on the coin's appearance that is often lost in close-up images. A coin with Prooflike characteristics will often receive what we call a "reflection-shot." In this image, we hold an NGC label anywhere from 1/2" to 6" away from the front of the slab, so that you can see, and often read, the label on the mirrored face of the actual coin (not the plastic shell). This is sometimes the only way to demonstrate, online, a coin's reflectivity.

5) We never recommend coins as investments, and will not try to sell them for that reason. Coins should be enjoyed for their artistic, historical, and cultural aspects, as well as for the satisfaction of achievement when completing a collection or set.

6) We attempt to describe every coin as accurately as possible, providing any and all relevant information that may or may not be listed on the slab. Thus, if we list a variety or strike characteristic that is not written on the slab label, that means we have researched it thoroughly (using standard references and years of experience) and are providing you with important additional information. We are not hyping these coins, we just want you to know exactly what you are buying. We learned coins from the ground up, before grading services dominated the field, and we know how to grade and attribute coins on our own.

7) It is a common misconception that grading services will write all important facts about a coin on the label. This is absolutely, categorically false; PCGS and NGC each have their own, unique, and exclusive list of varieties that they are willing to recognized, and they will only do so for a considerable fee. The reality is that most certified coins were not reviewed for anything but grade alone. No grading services attempt (or even claim to make an effort to) list all known or relevant varieties, striking characteristics, and other interesting factors on their labels. Thus, many amazing and valuable varieties and strike characteristics will not be printed on slab labels, period. If you only buy coins with qualities that are recognized on the slab, you are missing out on 97% of the coolest coins in your respective series!

8) Our coins are always priced fairly and competitively. We do not add large margins to our coins hoping to reap unfair profits. We appreciate offers on our coins, but generally we have very little wiggle room. Sometimes we place sales on our listings. These discounts are usually applied to all items, and not factored into our original costs. If we are having a sale, we are doing so in order to keep our cash flow moving, even if that means taking losses. Our sales are not gimmicks ~ our coins sell themselves!

9) We try to offer only top quality coins, thus we need to use a couple adjectival describers for those coins that are choice for their assigned grade, specifically "High-End" and "Premium Quality" (PQ), which mean slightly different things. Coins are graded on a continuum, so there are many different levels of quality within each grade. As an example, the MS64 grade can be divided into three parts, Low (C), Average (B), and High (A), and a High-End coin would fall into the "MS64 - A" category, but still within the bounds of the MS64 grade. However, a Premium Quality (PQ) MS64, on the other hand, is at least an "MS64 - A+" coin that we feel could have (or sometimes even should have) graded MS65. In summary, both terms indicate a special coin, but PQ coin is one we feel very strongly about.

10) On the occasion that we acquire coins that are over-graded, improperly dipped, artificially toned, or otherwise problematic, we send them directly back to NGC or PCGS for downgrade. Most dealers will not do this (as evidenced by the number of garbage coins we see being offered). It is not our desire to offer low end material, and we don't. However, it is possible you may disagree with the grade of a particular coin that we list, and that is bound to happen on occasion because of the subjective nature of coin grading. However, you can be sure we have carefully screened all coins for grading accuracy and overall quality. And, again, our descriptions will address any relevant concerns, up-front.

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